Privacy Policy

Welcome to Ambrosia. This Privacy Policy (“Policy”) explains how we collect, use, store, disclose, and protect your personal information when you visit or make a purchase from our website or mobile application (collectively, the “Platform”). By using our Platform, you agree to this Policy. If you do not agree, please do not use the Platform.

Definitions

• “We”, “us”, “our”, “Ambrosia” refers to Ambrosia, its affiliates, or subsidiaries.
• “You”, “Customer” means any individual or entity accessing the Platform.
• “Platform” means the Ambrosia website, mobile app, or any online interface.
• “Personal Information” means identifiable data such as name, address, email, etc.
• “Sensitive Personal Data or Information (SPDI)” as defined under Indian IT Rules.

Information We Collect

We collect information in the following categories:

Information you provide directly:

• Name, billing/shipping address, email, phone number.
• Payment information (via payment gateway), billing details.
• Order history, reviews, preferences.
• Account registration data (username/password).
• Support queries, survey responses.

Information automatically collected:

• Device details (IP address, browser type, OS, timezone).
• Usage data: pages visited, clicks, logs, referrals.
• Cookies, web beacons and tracking technologies.

Information from third parties:

• Aggregated or anonymised partner data.

Sensitive Personal Data (SPDI):

• Collected only when necessary and with consent.

How We Use Your Information

• To process and fulfil orders (payments, deliveries).
• To manage accounts and support requests.
• To communicate updates, offers (if opted-in).
• To personalise and improve the Platform.
• To detect fraud and ensure security.
• For legal and regulatory compliance.
• For marketing and analytics (with consent).

Cookies & Tracking

We use cookies and similar technologies for Platform functionality, analytics, and personalised advertising. You may modify cookie preferences in your browser settings.

Data Retention

We retain Personal Information only as long as necessary for legal, operational, or reporting obligations. Data no longer required will be securely deleted or anonymised.

Your Rights & Choices

• Access or update your Personal Information.
• Opt out of marketing communications.
• Request deletion of your data (subject to legal requirements).
• Object to processing based on legitimate interests.

Security of Your Information

We use reasonable security measures to protect data; however, no method is 100% secure.

International Data Transfers

Your data may be processed in countries outside India. We ensure safeguards in accordance with applicable laws.

Children’s Privacy

We do not knowingly collect information from children under 18. If such data is identified, it will be deleted.

Changes to This Privacy Policy

Updates to this Policy will be posted on the Platform along with the “Last Updated” date. Continued use after changes constitutes acceptance.

Governing Law & Jurisdiction

This Policy is governed by Indian laws. Any disputes shall fall under the exclusive jurisdiction of the courts in [insert city, e.g., Lucknow, Uttar Pradesh].

Contact Information

Ambrosia
Address : 4/C-11/G Sector- G Jankipuram Lucknow
Email : akhil.ambrosia@gmail.com
Phone : 9044064965